Terms of Service

**Last Updated: February 9, 2025**

## 1. Agreement to Terms

By accessing or using the services of Rock Solid  Restorations LLC ("Company," "we," "us," or "our"), including our website, SMS communications, and roofing services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.

## 2. Services Description

Rock Solid Restorations LLC provides roofing services, including but not limited to:

- Roof inspections and estimates

- Roof repairs and replacements

- Storm damage assessment

- Emergency roofing services

- Maintenance programs

## 3. SMS/Text Message Program

### 3.1 Consent

By opting into our text message program, you:

- Authorize us to send recurring automated marketing messages

- Acknowledge that message frequency may vary

- Accept that message and data rates may apply

- Understand that consent is not required for purchase

- Can text HELP for assistance or STOP to cancel at any time

### 3.2 Program Details

- Standard message and data rates may apply

- Messages will be sent through automated technology

- Messaging frequency varies based on account activity

- Not all mobile devices or carriers may be supported

## 4. Estimates and Pricing

### 4.1 Free Estimates

- Initial roofing estimates are provided free of charge

- Estimates are valid for 30 days unless otherwise specified

- Prices may vary based on material costs and project scope

### 4.2 Payment Terms

- Payment schedules will be outlined in individual project contracts

- We accept major credit cards, checks, and approved financing

- Deposits may be required for certain projects

## 5. Warranties and Guarantees

### 5.1 Workmanship Warranty

We provide warranties on our workmanship, with specific terms outlined in your service contract.

### 5.2 Materials Warranty

Manufacturer warranties on materials are passed through to the customer according to manufacturer terms.

## 6. Customer Responsibilities

You agree to:

- Provide accurate information for estimates and services

- Grant reasonable access to your property

- Secure necessary permits and HOA approvals

- Inform us of any property-specific conditions

- Make agreed-upon payments according to schedule

## 7. Liability and Insurance

### 7.1 Insurance Coverage

We maintain comprehensive business insurance coverage including:

- General liability insurance

- Workers' compensation insurance

- Professional liability insurance

### 7.2 Limitation of Liability

Our liability is limited to the extent permitted by law and as specified in individual service contracts.

## 8. Cancellation Policy

### 8.1 Service Cancellation

- 48-hour notice required for appointment cancellation

- Project cancellation terms specified in individual contracts

- Emergency services may have different cancellation terms

### 8.2 SMS Program Cancellation

- Text STOP to cancel SMS communications

- May take up to 24 hours to process

- Confirmation message will be sent

## 9. Intellectual Property

All content on our website and marketing materials, including logos, text, and images, is our property and protected by copyright laws.

## 10. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

## 11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website.

## 12. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflicts of law principles.

## 13. Dispute Resolution

Any disputes shall be resolved through:

- Initial good faith negotiation

- Mediation if necessary

- Binding arbitration as a last resort

- Venue in Tolar, Texas

## 14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

## 15. Contact Information

For questions about these Terms, contact us at:

Rock Solid Restorations LLC

W 7th St

Tolar, TX 76476

Email: jeff@rocksolidresto.com

Phone: 817.736.1888

## 16. Agreement to Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.